Support
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What does the 3Y Wired Assurance cover?
The 3Y Wired Assurance provides 3-year support for wired network infrastructure and Virtual Network Assistant (VNA) services.
Which EX series devices is this compatible with?
This subscription is compatible with EX2300, EX3400, EX4100, EX4300, and EX4400 24-port devices.
Does this include next-day support?
Yes, this subscription offers next-day support for the listed EX series devices.
What is the purpose of the Virtual Network Assistant (VNA)?
The VNA provides advanced network monitoring, diagnostics, and automation capabilities to enhance network performance and reliability.
Is this subscription suitable for government networks?
Yes, this subscription includes support for GovCloud and Government Advanced Care services, making it ideal for government and enterprise environments.